Establishing Mutual Commitments Part II

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Part one of this post explored leadership strategies to improve employee morale and retention. Getting feedback from your team emerged as a valuable tool in that process. This post will cover evolving your corporate culture by setting expectations for both employees and colleagues as a way to build trust and accountability. Clear Expectations It can… Read more »

Understanding Candidate Expectations

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Candidates have high expectations. And that’s natural and to be expected, right? So what’s the issue? The important thing here is to be aware of what their expectations are. For the hiring manager knowledge is power. Here are three candidate expectations every hiring manager should be aware of. Candidates expect an easy application process. Well… Read more »

Five Tips to Motivate and Retain Great Employees

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So you’ve vetted and hired some great talent – congratulations! Now how do you keep them motivated and engaged? How do you keep them employed with your organization for the long term? These are universal questions when it comes to hiring, and ones that are helpful to consider. Here are five tips to motivate and… Read more »

Emotional Intelligence

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Evaluating a candidate’s emotional intelligence is a vital part of the interview process. It allows you to assess and determine a candidate’s potential for success. Sure, candidates will often be nervous and may not put their true selves forward right away, but an adept hiring manager or recruiter can artfully work around those limitations to… Read more »

How Much Is Mediocre Talent Costing Your Business?

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Defined as natural aptitude or skill, talent is something that can be difficult to find if you aren’t looking in the right place. Since many projections indicate that the number of younger workers entering the labor market soon won’t be enough to replace those retiring from it, too many companies are settling for executives with… Read more »

Building Competitive Advantage: How Using Customer Insight Helps

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Too often, business owners need to be reminded that getting new customers shouldn’t be the only goal that they focus on. As a business owner, you should also be delegating your efforts and resources toward retaining current customers; and nurturing the relationship that you’ve already built with them. Obviously, customers are one of the biggest… Read more »