Director of Consumer Database Management

Newark, NJ Job ID: 10533 Job Category: Consumer Products

Job ID: EB-7772300313
Category: CRM & Direct Marketing
Location: New York, NY

Our client, a growing, global Direct To Consumer company is seeking a Director of Consumer Database Management. This is a critical role in helping the company achieve its objective of transforming into a consumer centric organization. As part of this initiative, the organization is building out a robust and flexible data platform to support end to end business needs – allowing for a 360 view of the customer, personalized, real-time, multi-marketing channel communications, and advanced segmentation and analytics.

This position will represent the business in interfacing with internal IT and external vendor/implementation teams to provide strategy, design, use cases, business requirements as well as support QA and UAT. The ideal candidate will have experience on the CRM/business side, but their passion lies on setting up the infrastructure, tech, process and governance required to facilitate said vision. Meaningful experience in setting up ESPs and CDPs a must.

QUALIFICATIONS & EXPERIENCE:

Experience: 8-10 years of solid consumer database management experience, including but not limited to standing up an ESP/CDP

Education: Bachelor’s Degree or higher

Skills:

• Must have previous experience in standing up an ESP/CDP and has worked on the business side of such transformations
• High proficiency in SQL, Python or R
• In-depth knowledge of how relational database structures and back end data architecture can impact front-end, business capabilities and processes
• Strong project management and organizational skills with the ability to ensure all information threads are brought together
• Meticulous attention to detail
• Natural ability to capture all essential information and direction, as well ask the right questions to ensure complete understanding of the task at hand
• Solution-oriented mindset
• Entrepreneurial mindset coupled with a strong sense of personal ownership and accountability; takes pride in work that is done thoughtfully and well