General Manager


Washington, DC


Industry 1: Building Materials
Industry 2: Commercial Real Estate
Industry 3: Construction

Job ID: EB-7738613691
Category: Sales and Marketing
Location: , Washington, DC

About the job:

The General Manager is responsible for branch P&L performance. They assign and direct all work performed in a branch office and to supervise all areas of operation. They are responsible to manage staff, foster a positive environment, and ensure customer satisfaction and proper branch operation. They must take a hands-on approach and be committed to the expansion and success of the business by implementing strategies that increase productivity, profitability, and sales target achievement. They are responsible to develop and foster a branch culture that aligns with company’s core values.

Supervisory Responsibilities:

  • Recruit, interview, hire, and train new staff.
  • Oversee the daily workflow of the office.
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.
  • Assure all employees are following company policy and procedures.


  • Develop strategies to optimize project opportunities and meet growth objectives.
  • Monitor and evaluate opportunities to assure that company resources are being directed to take advantage of opportunities that best fit branch core competencies.
  • Develop and foster a branch environment that supports the company core values
  • Develop annual revenue and sales goals to achieve desired growth and direction of the office.
  • Work with department heads to assure departmental plans are aligned and support branch objectives and regional objectives.
  • Develop an overall proposal and budgeting strategy, in collaboration with estimating and operations; and partner with department managers to develop and achieve divisional goals.
  • Oversee all facets of project management – estimating, pre-construction, scheduling, safety and field and job staffing performance.
  • Build client relationships; manage client relationships to ensure satisfaction, repeat business, and referrals.
  • Direct the division’s financial operation including forecasting, budgeting, billing, payables, and receivables, purchasing, disbursements, and analysis; and proactively lead all efforts to insure performance. Total P&L responsibility and control.
  • Assist with all legal, insurance, and safety issues within the territory that effect the operation of this branch.
  • Actively communicate with management and other General & Division Managers, and participation in all companywide initiatives as appropriate.
  • Develop and maintain a wide personal network of industry and trade groups including BOMA, IFMA, IREM, BSCAI, IIBEC, ICRI, SWRI, CAI, CSI, and related construction, architect, engineer, other local/regional organizations.
  • Communicate with all staff in the region through appropriate departmental channels to promote a highly responsive, safety and service delivery message.
  • Identify additional potential revenue and profit streams that can help support branch goals and provide better service to our clients.
  • Cultivate a positive, encouraging and collaborative environment.

Required Skills/Abilities:

  • Experience working with labor, and capable of managing an outside workforce of about 100 and an internal support staff of about 30; and to oversee all branch assets – property, tools, equipment, vehicles, and job sites.
  • Proven experience managing construction services including suppliers and subcontractors.
  • Strong financial skills including forecasting, budgeting, and analyzing financial statements and working with construction accounting systems and job cost reports.
  • Effective oral, written, and presentation skills; the ability to lead meetings at all levels; the ability to build strong relationships at all levels of the organization while treating all with dignity and respect.
  • Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth.
  • Demonstrated ability to work independently and manage multiple, competing priorities.
  • An analytical orientation toward key market trends/ changes and the ability to take appropriate action to ensure continued leadership and competitive advantage.
  • Strong computer skills (MS Outlook, Word, Excel, Power Point, job cost/estimating)
  • To be an enthusiastic, performance-driven manager who can translate the company’s passion through the entire organization with operational, quantitative plans, goals and schedules for improvement.

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