National Account Manager

National Account Manager- Hospitals and Healthcare

Effective Date: June 2023

Location: Remote, near major Airport

The National Account Manager will acquire, retain and expand key accounts within the Hospital and Healthcare vertical. The ideal candidate is a customer-centric problem solver with a track record of growing a book of business through relationship building, account planning, and successfully navigating through complex buying environments. This is a building opportunity and will be responsible for setting strategic plan and vision for the vertical as well as executing with cross-functional teams.

Candidates with documented success selling into the hospital and healthcare sector with a services based product are preferred.

• A highly respected industry expert with 35 years of experience providing an industry-standard level of service for class-A commercial real estate customers.

• Private Equity Sponsored

• A high-growth (3X in the last 12 months) service organization that performs specialized exterior maintenance for commercial real estate, hospitality, healthcare, and other specialty vertical markets.

• Expertise includes waterproofing, window cleaning, safety systems, metal maintenance, elevator interiors, and exterior maintenance.

• Operate in 20 states, with 28 branch locations, and anticipate doubling our business again in the next 24 months.

• Prioritize an entrepreneurial mindset focused on action, with the ability to work in a high-functioning team that can generate exceptional results for the organization.

• Travels throughout the United States and calls on complex, high-revenue accounts as assigned to align the clients service offerings within the hospital and healthcare vertical.

• Participates in developing marketing and tactical plans to achieve business plan objectives.

• Provides sales information to the management team. Provides analysis and marketing/training assessment needs to support the sales plans

• Develop and strengthen key account relations at all levels to influence outcomes.

• Collaborate with multiple branch operations teams to ensure service delivery execution exceeds customer expectations.

• Operate as a subject matter expert in the hospital and healthcare sector for all things related to the clients core service offerings.

• Drive sales by creating, managing, and executing key account plans, including maintaining CRM records to enable data-driven decisions.

• Keep up to date on changes with our customers and across the competitive landscape to keep the business informed.

• 60% travel for customer-facing events and activities.

• Minimum 4+ years in strategic account management and business development within hospital and healthcare sector, preferably in the exterior or interior building services categories.

• Excellent knowledge of sales to estimating to project management workflow.

• Superior communication skills with the ability to influence others beyond their comfort zones and capable of creating urgency when needed.

• Ability to navigate complex sales cycles, including MSA management and buying groups.

• The will to win!

• The ability to develop a customer-centric plan of action to achieve your individual goals and teams will determine success in the role.

• Balancing the art and science of account management; Being a data-driven decision maker with the ability to leverage the value relationship selling.

• Organized with immaculate attention to detail.

• Entrepreneurial with a desire to build, own and grow a new position for a high growth organization

• Being approachable with the ability to build trust quickly.

BrainWorks is a prominent boutique executive search firm offering a 30-year track record of successfully sourcing and placing top talent. By harnessing proven strategies, collaborating with stakeholders and leveraging a diverse and talented candidate network, BrainWorks helps businesses find, attract, and ultimately hire talented professionals that create differentiated results. Our search services can be offered either on a retained or contingency basis depending on the level of commitment your unique search requires.

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