Partner Relationship Executive (Channel Partners)
Reports To: VP, Strategic Partners
Organization: Revenue
Location: Remote
Overview of the Role
Our client is on a mission to help organizations transform workplace culture into a true competitive advantage—combining digital recognition, symbolic awards, and sentiment-driven measurement to create environments where employees feel valued and inspired.
As a Channel Partner Relationship Executive, you will be a cornerstone of that mission. Your focus is to build, expand, and elevate a portfolio of strategic marketplace providers, HRIS integrations, and technology alliances so that every partner becomes an enthusiastic advocate and a reliable engine of growth. This is more than an account-management job: it’s an opportunity to design a scalable partner ecosystem, nurture senior-level trust, and turn shared vision into measurable revenue impact.
Key Responsibilities
(i) Relationship Development & Management
- Build and manage a portfolio of strategic channel partners, developing relationships at multiple levels — from account teams to senior leadership.
- Serve as the trusted point of contact for day-to-day questions, needs, and opportunities.
- Collaborate with partners to align on appropriate incentive or referral models, support them in setting realistic targets, and help track and hold them accountable for delivering on agreed goals.
(ii) Opportunity & Pipeline Support
- Identify and nurture partner-driven referral and co-sell opportunities, ensuring clear communication and smooth hand-offs with Sales.
- Track and report on pipeline and performance metrics for your channel partners.
- Remove barriers to deal flow in collaboration with internal teams.
(iii) Enablement & Education Partnership
- Work with the Partner Enablement Specialist to ensure partners have up-to-date resources, product knowledge, and positioning guidance.
- Support partner onboarding, training sessions, and regular knowledge-sharing to drive confidence and alignment.
(iv) Advocacy & Feedback Loop
- Be the voice of the channel partner inside the company — sharing insights, trends, and feedback to improve how we work with partners.
- Monitor satisfaction and act quickly to address concerns or new opportunities.
(v) Industry Representation & Networking
- Represent the company at relevant partner events, webinars, or industry conferences.
- Stay up to date on industry trends and emerging partners that could expand our ecosystem.
(vi) Internal Collaboration
- Work closely with Sales, Marketing, Enablement, and the VP, Strategic Partners to align on priorities and joint plans.
- Proactively collaborate with our Customer Success team to ensure customers gained through channel partnerships receive a seamless onboarding and high-quality ongoing experience, building trust with both the partner and the customer.
What You Bring
- 6-8 years of experience in channel relationship management, partner account management, or channel sales — ideally in SaaS, HR tech, benefits, or insurance.
- Proven ability to build and nurture trusted relationships with brokers or consultants.
- Experience building or helping launch a new strategic partner capability from the ground up.
- Experience helping to build or expand a new channel program and carrying related targets is a plus.
- Experience setting and delivering on performance goals related to channel-originated pipeline or revenue.
- Strong communication and listening skills; comfortable engaging senior-level contacts and producer teams alike.
- Organized and self-motivated, with a proactive approach to relationship-building and problem-solving.
- Commercial acumen and basic understanding of referral or co-sell dynamics.
- Willingness to travel for key meetings and events as needed.
Success Metrics
- Growth in channel-originated qualified opportunities and closed revenue.
- Partner satisfaction and engagement scores, including enablement participation and advocacy.
- Speed and quality of partner onboarding and certification.
- Internal stakeholder feedback on collaboration, forecasting accuracy, and strategic impact
BrainWorks is a leading executive search firm that excels in delivering top-tier talent to drive sales and marketing success. Our Sales & Marketing Practice specializes in identifying high-performing professionals who can elevate your business outcomes.
From mid-level managers to C-suite executives, we partner with clients across industries to place leaders in key roles, including sales, marketing, business development, and product management.
BrainWorks prides itself on quality, speed, and results, powered by our proven process refined over 30 years. Partnering with BrainWorks means gaining a trusted ally who is passionate about your success. Visit us at brainworksinc.com.
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Industry 1: Computer Software
Industry 2: Human Resources
Industry 3:
Job ID: 44074222507
Category: Sales and Marketing
Location: Remote,