Work Authorization Requirements
Must be eligible to work in the United States
Job Summary:
The General Manager oversees all aspects of branch operations, including business development, financial performance, safety, and project delivery. This leader will manage internal and field teams, foster a high-performance culture, and ensure the successful execution of waterproofing, restoration, and related construction services. The ideal candidate has a proven record in construction management, a hands-on leadership style, and a strategic mindset that supports sustainable business growth.
Supervisory Responsibilities:
- Recruit, interview, hire, and train new staff.
- Oversee the daily workflow of the department.
- Provide constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
- Create and execute a strategic business development plan for a region.
- Develop strategies to optimize project opportunities and meet growth objectives.
- Build client relationships, initiate new client contacts, manage all business development efforts in the region – for existing clients and new work; manage client relationships to ensure satisfaction, repeat business, and referrals. Develop an overall proposal and budgeting strategy, in collaboration with estimating and operations; and partner with department managers to develop and achieve divisional goals.
- Oversee all facets of project management – estimating, pre-construction, scheduling, safety and field and job staffing performance.
- Direct the division’s financial operation including forecasting, budgeting, billing, payables, and receivables, purchasing, disbursements, and analysis; and proactively lead all efforts to insure performance. Total P&L responsibility and control.
- Assist with all legal, insurance, and safety issues within the territory that effect the operation of this branch.
- Actively communicate with company management and other General & Division Managers, and participation in all companywide initiatives as appropriate.
- Develop and maintain a wide personal network of industry and trade groups including BOMA, IFMA, BSCAI, IWCA, ICRI, SWR, CAI, CSI, and related construction, architect, engineer, other local/regional organizations.
- Communicate with all staff in the region through appropriate departmental channels to promote a highly responsive, safety and service delivery message.
Required Skills/Abilities:
- Minimum 15 years of experience in waterproofing, restoration, or related construction services.
- Bachelor’s degree in construction management, Engineering, or a related field (MBA preferred).
- Strong leadership experience managing both field and office staff (approx. 100+ field employees and 30+ support staff).
- Proven success in sales, operations, and project management within the construction industry.
- Deep understanding of construction accounting, job costing, and P&L management.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with job cost and estimating software preferred.
- Well-developed sales and business development skills and the ability to close new business and grow existing clients.
- Experience working with labor, and capable of managing an outside workforce of about 100 and an internal support staff of about 30; and to oversee all branch assets – property, tools, equipment, vehicles, and job sites.
- Proven experience managing construction services including suppliers and subcontractors.
- Strong financial skills including forecasting, budgeting, forecasting, and analyzing financial statements and working with construction accounting systems and job cost reports.
- Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth.
- An analytical orientation toward key market trends/ changes and the ability to take appropriate action to ensure continued leadership and competitive advantage.
Education and Experience:
- A minimum of 15 years of construction or related industry experience
- An undergraduate degree in engineering, construction management or relevant discipline required and additional training such as an MBA.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Travel up to 25% of the time.
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Industry 1: Building Materials
Industry 2: Construction
Industry 3:
Job ID: 48473782180
Category: Sales and Marketing
Location: DC,