TITLE:

Executive Director, Call Center

LOCATION:

Remote

Industry 1: Hospital & Health Care
Industry 2: Non-Profit Organization Management
Industry 3:

Job ID: 28337303481
Category: CRM & Direct Marketing
Location: Remote, 

BrainWorks is proudly retained by a prominent, healthcare organization. They are currently seeking an Executive Director (Head of) Call Center.

Key Points & Required Experience – resumes should highlight :

  • This call center serves both inbound and outbound . Phone, text and email.
  • Direct to consumer/participant.
  • Deploy ML and AI approaches- bring innovation and a best in class remodel.
  • 100+ person department located on the US west coast.
  • Includes supervising 4 Directors who lead teams.
  • Can work remotely, with a 30% travel expectation (mostly to CA and WA)

BrainWorks is a prominent boutique executive search firm offering a 30-year track record of successfully sourcing and placing top talent. By harnessing proven strategies, collaborating with stakeholders and leveraging a diverse and talented candidate network, BrainWorks helps businesses find, attract, and ultimately hire talented professionals that create differentiated results. Our search services can be offered either on a retained or contingency basis depending on the level of commitment your unique search requires.

BrainWorks offers several distinct practice areas, each directed by a Partner with extensive experience, and knowledge of current trends and industry challenges in their specific discipline. BrainWorks practice areas include the following: Accounting & Finance; Accounting & Finance Interim; Analytics, Data Science & Data Governance; Commodities Technology & Trading; Consumer Products; CRM & Direct Marketing; Cybersecurity; Ecommerce & Digital Marketing; Human Resources; IT & Data Engineering; Market Research & Consumer Insights; Operations & Supply Chain; Private Equity & Portfolio Company Leadership; and Sales.

BrainWorks prides itself on quality, speed and GUARANTEED RESULTS, delivered through our unique QUASAR approach. When you partner with BrainWorks, your company will receive intelligence and industry expertise from consultants who are trustworthy, caring and passionate about your business needs. https://brainworksinc.com.

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