Are You Making Sound Decisions?

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We make numerous decisions every day, often without much thought about the process of having made them. We come equipped with our own set of habits, emotions, opinions, and perspectives. Sometimes we are drawn to making decisions for reasons we do not fully understand; we might hire a new employee because it feels right, or… Read more »

Deliberately Designing your Corporate Culture

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Studying Corporate Culture Over a career spanning nearly half a century, Harvard University psychology professor J. Richard Hackman garnered widespread esteem and accolades for pioneering the study of team dynamics. Following the events of 9/11, Hackman led a team designed to evaluate what makes intelligence units effective by surveying, interviewing, and observing hundreds of analysts… Read more »

Turning the Grind Into the Goal – Part I

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A world-renowned athletic coach was asked once what the difference was between the best athletes and everyone else. In other words, what do really successful people do that most people don’t? Of course, there were the typical responses of genetics, luck, and talent. But there’s an added element that most don’t think of; it’s the… Read more »

Building Competitive Advantage: How Using Customer Insight Helps

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Too often, business owners need to be reminded that getting new customers shouldn’t be the only goal that they focus on. As a business owner, you should also be delegating your efforts and resources toward retaining current customers; and nurturing the relationship that you’ve already built with them. Obviously, customers are one of the biggest… Read more »

Weighing the Costs: The Cost to Recruit Versus Cost to Replace

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When you are competing for top talent, finding and retaining the best employees is critical. There will always be turnover. You need to keep it to a reasonable limit by hiring right and taking good care of your workforce. The Real Cost of Turnover Frequent churn hurts your company from a bottom-line standpoint – and… Read more »

Is Your Talent Acquisition Strategy Misaligned to Corporate Goals?

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Executives and HR leaders typically focus on basic talent management – sourcing, hiring and retaining good talent. This is only half the equation for optimal business success. The key is to align your company’s talent management with its overall corporate strategy. Organizations that take this approach are better prepared than their competitors to capitalize on… Read more »